Privacy Policy & Data Protection
Your journey off-grid should be secure. We handle your data like we handle our hardware: with transparency, resilience, and industrial-grade protection.
1. Information We Collect
To deliver premium energy solutions, we collect essential data during your interaction with SolarSpectre. This includes:
- Identity Data: Full name and contact details provided during checkout or account creation.
- Payment Data: Handled securely via ToyyibPay and FPX. We do not store full card numbers on our local servers.
- Logistics Data: Your shipping address and phone number for domestic fulfillment via EasyParcel.
- Technical Data: IP addresses and browser fingerprints collected for security and fraud prevention.
2. How We Use Your Data
Order Fulfillment
Processing your payment, arranging shipping, and providing real-time tracking updates for your portable power units.
Support & Warranty
Maintaining your purchase history to validate warranty claims and provide technical expert support for your off-grid setups.
3. Cookie Policy
SolarSpectre uses cookies to ensure the reliability of your session. These are small text files stored locally on your device.
Essential Cookies
Required for the shopping cart, login stability, and CSRF security. They cannot be disabled.
Functional Storage
We use browser local storage to remember your cookie preferences so you aren't interrupted twice.
4. Your Rights
As a SolarSpectre customer, you have the right to request a copy of the personal data we hold about you, or to request that we correct or delete certain information. For all data inquiries, please reach out to our technical team at security@solarspectre.com.
Last Updated: April 2026
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